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Changing your IT support provider can feel like a daunting decision. Your current provider may manage your Microsoft 365 environment, business email, backups, cybersecurity, internet connections, phone systems and administrator accounts. It's understandable why many businesses worry that changing provider could lead to disruption. The good news is that, with the right planning, switching IT support should be a smooth and controlled process. In most cases, your employees should notice very little difference apart from receiving better support. This guide explains when it might be time to change IT provider, what information should be transferred and how to ensure the transition is secure and well managed.

If you're looking for managed IT support in Essex, one of the first questions you'll probably ask is, "How much should it cost?"

Not many people can say they have completed 24 marathons in just seven months. Laura can. As Operations Manager at 39D, Laura has achieved an extraordinary personal milestone, demonstrating an exceptional level of commitment, determination and resilience. Completing 24 marathons is an impressive feat in itself; accomplishing it alongside a demanding career and family life makes the achievement even more remarkable. Throughout the seven-month challenge, Laura balanced her professional responsibilities with an intensive training and running schedule, while also being a mother and dedicating her efforts to an important cause: Child Autism UK.

Cybersecurity has changed significantly over the last few years. Business email accounts are now one of the most common entry points for cyber attacks, with phishing, password theft and unauthorised sign-ins becoming increasingly sophisticated. At 39D, we've standardised our managed Microsoft 365 clients on Microsoft 365 Business Premium because it provides the security features modern businesses need to protect their users, devices and business data.

Community events are all about bringing people together, and Epping Rotary's Classic Cars in the Park is a fantastic example. The event attracts car enthusiasts, local families and visitors from across the area, while raising valuable funds for Rotary's charitable work. We were pleased to support Epping Rotary by helping transform the way visitors could book and pay for the event online.

Behind every reliable internet connection is a network of organisations working together to keep the internet operating efficiently, securely and transparently. One of the most important of these is the RIPE NCC.

August is a great time to pause, reflect on everything we've achieved so far this year, and look ahead to an exciting few months. While many people are enjoying a well-earned break, we're continuing to help businesses stay secure, connected and productive.

We're pleased to announce that 39D is now an official participant in the Mutually Agreed Norms for Routing Security (MANRS) initiative for our ISP network and ASN routing operations.

At 39D, we're pleased to announce that we've successfully achieved Cyber Essentials certification.

At 39D IT Support, we believe the best partnerships are built on trust, shared values, and lasting relationships. We're delighted to announce that Nicky and the Rhys Daniels Trust are now officially one of our clients.

July is a great time to enjoy the longer days while keeping your business moving forward. Whether you're planning around holidays or preparing for the second half of the year, it's the perfect opportunity to reflect on progress and look ahead to what's next.

Laura joins us with a wealth of experience in overseeing day-to-day operations, streamlining processes, and ensuring teams work together effectively to achieve great results. Her strong organisational skills, attention to detail, and proactive approach make her a fantastic addition to our growing team.

It's hard to believe we're already approaching the halfway point of 2026.June is often a good time to pause and look ahead. With summer arriving and the second half of the year just around the corner, many businesses are reviewing their plans, priorities, and the systems they rely on every day. Taking stock now can help ensure everything is in good shape for the months ahead.

With summer just around the corner, there’s a real sense of momentum building. It’s been a busy and positive start to the season, with more enquiries coming in and a great buzz around the office as things continue to grow.

With the Easter and bank holiday period approaching, we hope you’re looking forward to a well earned break. As we move through April, many businesses are picking up pace but we’re continuing to see a familiar pattern. Systems and infrastructure are often being asked to do more than they were originally designed for.

We’re excited to welcome Daniel to the team, joining us in the role of IT Technician and Accounts Manager!

When businesses think about cyber security, they usually focus on computers, antivirus software and email protection. Very few think about the router. That is a mistake.

For many years, installing antivirus software was considered enough to stay safe online. Once it was installed and running, people felt protected. In 2026, that is no longer the case.

When most people think about cyber attacks, they imagine complex hacking tools or advanced malware. In reality, most breaches in 2026 happen for a much simpler reason. Someone gets access who should not have it. That is it.

There’s something about March that shifts the energy. The days are lighter, the pace picks up and businesses start moving with more intent. We’ve been speaking to a lot of local businesses recently and one theme keeps coming up. IT infrastructure and connectivity that simply are not keeping up with where the business is heading.