Latest News

When a new employee joins a business, there is usually a long list of things to organise. There are contracts to sign, introductions to arrange and equipment to prepare. Somewhere in the middle of all this, someone also needs to make sure the new starter has a laptop, email account, Microsoft 365 access, Teams, business applications and everything else they need to do their job .When someone leaves, the process is just as important — but for very different reasons. Their accounts need to be disabled, access removed, company data protected and equipment recovered. Without a clear process, both situations can create unnecessary administration and, more importantly, security risks.

Most businesses rely on technology every day, but how often do you stop and ask whether your IT is actually in good shape? Laptops get replaced when they fail. Microsoft 365 accounts are added when new employees join. Software gets installed, networks are expanded and cloud services are introduced as the business grows. Over time, however, this can create an IT environment that is difficult to understand and even harder to manage. You may have ageing equipment that nobody has got around to replacing, security settings that have never been reviewed, backups that have not been properly tested or systems that rely too heavily on one person knowing how everything works. This is where a Business IT Health Check can help.

Moving business systems, email and data to the cloud can bring significant benefits to a business, but the process needs to be planned carefully. For many UK SMEs, cloud migration is no longer simply about replacing an old server. It can involve moving email to Microsoft 365, transferring files and shared data, improving remote access, replacing ageing infrastructure or bringing several separate cloud services under better management. The key is getting the migration right without creating unnecessary disruption for your team.

Growing a business changes the way you use technology. When you have five employees, IT might mean a few laptops, Microsoft 365 accounts and someone who knows how to restart the router. But once you reach 15, 20 or 30 employees, things can become very different. There are more devices, more data, more people working remotely, more Microsoft 365 accounts and more opportunities for something to go wrong. This is often the point where businesses start asking an important question: Do we need an internal IT manager, or would we be better off working with a Managed Service Provider (MSP)?

Getting Ready for a Busy Autumn! September is here, the summer holidays are winding down, and things are starting to pick up again! While August may have been a little quieter on the surface, we've actually been keeping very busy behind the scenes preparing for an exciting few months ahead, working on new projects, and getting everything in place to continue supporting our clients and local business community.

The IT support company that worked well when your business had five employees may not be the right fit when you have 20, 50 or multiple offices. As your business grows, your technology becomes more important—and more complicated. Your team depends on Microsoft 365, cloud applications, business phones, remote working tools, cybersecurity systems, shared files and reliable connectivity every day. Your IT provider should grow with you.

Changing your IT support provider can feel like a daunting decision. Your current provider may manage your Microsoft 365 environment, business email, backups, cybersecurity, internet connections, phone systems and administrator accounts. It's understandable why many businesses worry that changing provider could lead to disruption. The good news is that, with the right planning, switching IT support should be a smooth and controlled process. In most cases, your employees should notice very little difference apart from receiving better support. This guide explains when it might be time to change IT provider, what information should be transferred and how to ensure the transition is secure and well managed.

If you're looking for managed IT support in Essex, one of the first questions you'll probably ask is, "How much should it cost?"

Not many people can say they have completed 24 marathons in just seven months. Laura can. As Operations Manager at 39D, Laura has achieved an extraordinary personal milestone, demonstrating an exceptional level of commitment, determination and resilience. Completing 24 marathons is an impressive feat in itself; accomplishing it alongside a demanding career and family life makes the achievement even more remarkable. Throughout the seven-month challenge, Laura balanced her professional responsibilities with an intensive training and running schedule, while also being a mother and dedicating her efforts to an important cause: Child Autism UK.

Cybersecurity has changed significantly over the last few years. Business email accounts are now one of the most common entry points for cyber attacks, with phishing, password theft and unauthorised sign-ins becoming increasingly sophisticated. At 39D, we've standardised our managed Microsoft 365 clients on Microsoft 365 Business Premium because it provides the security features modern businesses need to protect their users, devices and business data.

Community events are all about bringing people together, and Epping Rotary's Classic Cars in the Park is a fantastic example. The event attracts car enthusiasts, local families and visitors from across the area, while raising valuable funds for Rotary's charitable work. We were pleased to support Epping Rotary by helping transform the way visitors could book and pay for the event online.

Behind every reliable internet connection is a network of organisations working together to keep the internet operating efficiently, securely and transparently. One of the most important of these is the RIPE NCC.

August is a great time to pause, reflect on everything we've achieved so far this year, and look ahead to an exciting few months. While many people are enjoying a well-earned break, we're continuing to help businesses stay secure, connected and productive.

We're pleased to announce that 39D is now an official participant in the Mutually Agreed Norms for Routing Security (MANRS) initiative for our ISP network and ASN routing operations.

At 39D, we're pleased to announce that we've successfully achieved Cyber Essentials certification.

At 39D IT Support, we believe the best partnerships are built on trust, shared values, and lasting relationships. We're delighted to announce that Nicky and the Rhys Daniels Trust are now officially one of our clients.

July is a great time to enjoy the longer days while keeping your business moving forward. Whether you're planning around holidays or preparing for the second half of the year, it's the perfect opportunity to reflect on progress and look ahead to what's next.

Laura joins us with a wealth of experience in overseeing day-to-day operations, streamlining processes, and ensuring teams work together effectively to achieve great results. Her strong organisational skills, attention to detail, and proactive approach make her a fantastic addition to our growing team.

It's hard to believe we're already approaching the halfway point of 2026.June is often a good time to pause and look ahead. With summer arriving and the second half of the year just around the corner, many businesses are reviewing their plans, priorities, and the systems they rely on every day. Taking stock now can help ensure everything is in good shape for the months ahead.

With summer just around the corner, there’s a real sense of momentum building. It’s been a busy and positive start to the season, with more enquiries coming in and a great buzz around the office as things continue to grow.