In today’s fast-moving digital world, traditional IT models are struggling to keep up with the demands of hybrid working, rising cyber threats, and business growth. That’s why more companies across Essex, London, and the wider UK are asking, “What is ITaaS, and should we be using it?”

Let’s break it down.

What Is ITaaS?

ITaaS (IT as a Service) is a modern, fully outsourced IT support model delivered through a simple, monthly subscription. It replaces the need for in-house IT teams or a patchwork of suppliers by giving you one trusted partner who handles everything from desk support to cybersecurity, device management, and long-term IT strategy.

At 39D, our ITaaS offering includes:

• Unlimited IT support (remote & onsite)

• Hybrid Mac & Windows support

• New user onboarding & leaver offboarding

• Device provisioning and maintenance

• Microsoft 365 and cloud management

• Cybersecurity & data protection compliance

• Patch management & 24/7 monitoring

• Strategic IT consultancy aligned with your goals

With ITaaS, your business gets peace of mind, reduced downtime, and predictable IT costs, all without hiring an internal IT department.

Why Are Businesses Switching to ITaaS?

1. Scalability Without the Headache

As your team grows, so does the demand for secure devices, fast onboarding, and remote access. ITaaS scales with you, helping you grow without IT bottlenecks, perfect for SMEs and scaling teams.

2. Stronger Cyber Security

From GDPR to FCA regulations, compliance matters. With cyber threats rising in the UK, ITaaS from 39D includes proactive threat monitoring, endpoint protection, and regular audits, keeping your data safe and compliant.

3. Proactive, Not Reactive

Forget the old break-fix model. Our proactive monitoring and patching services catch issues before they become problems. That means fewer tickets, less downtime, and happier users.

4. Transparent, Fixed Monthly Costs

Budgeting for IT is easier when you know your monthly spend. ITaaS operates on a fixed-fee basis, so there are no hidden costs, no surprise invoices, just reliable support that scales with your business.

Who Benefits from ITaaS?

💼 Business Owners & Leadership Teams

• Align IT with your business goals

• Reduce risk and boost resilience

• Plan for growth with a future-ready strategy

💻 IT Managers & Heads of Technology

• Extend your team without new hires

• Focus on innovation while we handle the support

• Gain instant access to security and infrastructure experts

🧑‍💼 HR, Ops & Facilities Teams

• Smooth, secure onboarding and offboarding

• Hybrid-friendly collaboration tools

• Reduced interruptions from IT issues

🎨 Creative & Project Teams

• Fast access to design tools and cloud assets

• Optimised support for large files and creative workflows

• Fewer disruptions to creativity

What Makes a Good ITaaS Provider?

Choosing the right partner is key. Look for an ITaaS provider that offers:

• Apple & Windows expertise (ideal for hybrid environments)

• Industry-specific experience (finance, architecture, legal, creative)

• Cyber-first approach with built-in compliance

• Strategic advice, not just break-fix support

• Local presence, fast response times, and clear communication

Why UK Businesses Choose 39D

At 39D Managed IT Support Services, we help businesses across Essex, London and the South East work smarter and safer with tailored ITaaS support. Whether your teams use Macs, Windows PCs, or a bit of both – we’ve got you covered.

✅ What You Get With 39D:

• Fast, friendly, jargon-free support

• Deep expertise across Microsoft 365, macOS, and Windows

• Onsite and remote support from a UK-based team

• Security built into everything we do

• Dedicated account manager and strategic roadmap planning

Is ITaaS Right for You?

If you’re looking to grow your business, reduce risk, or simply get better value from your IT spend, ITaaS could be the solution. At 39D, we’ll help you review your current IT setup and see if a move to ITaaS makes sense.

💬 Ready to Chat?

Let’s have a no-pressure conversation about your IT goals. We’ll share honest advice, no tech waffle.

👉 Book a Discovery Call with 39D

39D Managed IT Support Services Helping Essex and London SMEs Work Smarter with Secure, Scalable IT Support

📞 01279 800 039
📍 Runway House, Merlin Way, North Weald, Essex CM16 6HR
🌐 https://39d.co.uk