Award-Winning IT Support and Services

  • 97% client satisfaction

  • 5 Minute Response Time

  • 1 Hour Average Resolution Time

39D IT Support provides award-winning IT Support Services, delivering fast and effective solutions for over 5 years from our office in Epping. Our high-performance IT team ensures your business remains secure, efficient, and resilient.

 

 

Managed IT Support

Cyber
Security

Network Installations

Our Managed IT Support contract brings both proactive and reactive support fix issues, ensuring your system is regularly undergoing its healthcare check.

Additional advance cyber security services are targeted around anomalies, scanning, data loss, compliance, fraud and around the everyday legal elements. Ensuring your system is protected 24×7.

If you need help with changes to your hardware such as PC, laptops, servers, switches and printers, we can provide these for you including installation and ongoing support.

Why Not Book A Free IT Audit Worth £750 With Matthew? Click Here!

Based In Epping, Essex, 39D IT Support has been delivering expert managed IT services in London and across the UK. Led by Matthew Southgate, who brings 25 years of industry experience, we provide top quality IT solutions tailored to your business – at a cost that makes sense

Matthew Southgate is a distinguished IT Chief Technology Officer (CTO) with a deep commitment to leveraging technology as a powerful tool for solving challenges. With extensive experience in disaster recovery, cybersecurity, and IT infrastructure management, Matthew is known for his ability to lead large-scale IT operations and secure digital environments effectively.

Matthew oversees IT operations for 45 businesses, managing a network of over 3000 IT assets/ He ensures that all systems function smoothly and securely while also planning and executing strategic upgrades to stay ahead of technological trends.

IT Support Packages

Gold

  • Unlimited remote IT support
  • Scheduled ongoing engineering visits
  • 1 hour target response times
  • Same day onsite response
  • Support convering Servers, Networks, PC’s, Mac, Phones etc
  • Dedicated consultant & account manager
  • Monitoring & asset management
  • In-depth IT audit & documentation set
  • IT roadmap, IT reports, licensing & warranty management

Silver

  • Unlimited remote IT support
  • Unlimited onsite break/fix support
  • 2 hour target response time
  • Next business day onsite response
  • Support convering Servers, Networks, PC’s, Mac, Phones etc
  • Dedicated consultant & account manager
  • Monitoring & asset management
  • In-depth IT audit & documentation set

Bronze

  • Unlimited remote IT support
  • 4 hour target response time
  • Next business day onsite response
  • Support convering Servers, Networks, PC’s, Mac, Phones etc

Get In Touch

Ask for a quote, get a free consultation or ask a question about our services.

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    What Our Clients Say...

    At 39D, we take great pride in providing exceptional managed IT support services to businesses of all sizes. We understand that in today’s fast-paced digital world, a reliable and efficient IT infrastructure is crucial for the success of any organization. That’s why we offer comprehensive solutions tailored to meet your specific needs, helping you focus on what you do best – running your business.

    But don’t just take our word for it. Read through the reviews below to see what our clients have to say about their experience with our managed IT support services.

    39D IT Support Essex & Hertfordshire
    5.0
    Based on 21 reviews
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    June P
    17:50 25 Jan 24
    Matthew at 39d has helped my business once again with my business IT solutions. I would not hesitate to recommend.
    Paul Flowerday
    15:35 04 Apr 23
    Fantastic company to work with, all staff are super helpful and responsive. Anytime i have had any IT related issues it has been resolved right away.
    sarah boem
    19:02 27 Mar 23
    Since 39d changed our phones over our experience has been a lot better, easier access to the phone book from my pc as well as the phone.Easy to store numbers in a click. Pick up and transfer are much easier too.the whole service is a lot better than it was before. Not forgetting the staff are helpful and efficient and polite at all times 👍🏻
    Lily Pary
    19:02 27 Mar 23
    I’m a member of KDP the foreign relationship here in England the friend of Rita Green for years been following the Facebook and received the new brochure understanding the technology. It’s so good seeing small business getting a wonderful IT package.
    Simon Nixon
    13:59 27 Mar 23
    Always had great service form everyone at 39D. I would recommend anyone looking for telephones, IT support or general technology issues to contact these guys. They are helpful and know what they are talking about
    Carol Byatt
    21:03 03 Mar 23
    Having a major breakdown on sending and receiving emails. Which is a clearly a problem when running your own business. Also with numerous issues with my IT, I finally decided to try 39d. I was a little apprehensive - I had paid two different companies to try and rectify my problems. Within a morning my emails and IT had been resolved I have now signed up to D39. I can’t tell you how relieved to know that should I have a problem I just have to call D39 and they are there at the end of the phone. Matthew explains in terms I can understand. Highly recommended.
    Emma Robson
    12:03 09 Feb 23
    We worked with 39D on 2 projects following a meeting with Matthew and subsequently, communication with Rita. They are clearly a caring, loyal company who want to go above and beyond for their clients and at the same time champion other local businesses. They took a lot of interest in working closely with us to ensure the best possible options for their clients which is great to see - as we all know, solid customer service goes a long way!Thank you Rita, Matthew and Team for your support and we look forward to working with you in the future.
    John Galloway
    15:21 30 Sep 22
    39D IT Support is so useful for me in my everyday life running a small business. I can call any time to ask for help with my computer systems and someone knowledgeable will answer politely and efficiently. Their service, in my opinion, is second to none. John

    At 39D, we are committed to delivering exceptional managed IT support services that empower businesses to thrive in the digital landscape. These reviews are a testament to our dedication to customer satisfaction and the value we bring to our clients.

    Contact us today to experience the benefits of our managed IT support services firsthand. Let us handle your IT needs while you focus on growing your business. Trust 39D for all your IT support requirements!