Mon to Fri 8:00AM to 5:00PM
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Mon to Fri 8:00AM to 5:00PM
[email protected]

IT Support for logistics

39D Managed IT Services > IT Support for logistics
IT Support for Logistics

Enhance Your Logistics Efficiency with Expert IT Support

Welcome to our dedicated IT support service designed to meet the unique needs of the logistics industry. At 39D, we understand that modern logistics heavily rely on technology. With our specialised IT support, we ensure that your logistics systems run seamlessly, allowing you to focus on what you do best – managing efficient supply chains.

Why Logistics Companies Need IT Support:

In today’s fast-paced logistics world, technology plays a pivotal role in ensuring shipments reach their destinations on time. Our IT support services are tailor-made to address the specific challenges faced by logistics companies, providing day-to-day assistance that is essential for success.

Our IT Support for Logistics:

Technical Troubleshooting: We have a team of experts ready to troubleshoot any computer-related issues you encounter. From software glitches to hardware problems, we’ll get you back up and running quickly.

Software Updates: Keeping your software up-to-date is crucial for security and performance. Our team ensures that your systems receive the latest updates and security patches promptly.

Data Backup: Your farming data is invaluable. We set up automated backup systems to ensure your critical data is protected and can be quickly restored in case of emergencies.

Virus Protection: Protecting your computer systems from malware is a top priority. We install and maintain powerful antivirus software to keep your farm’s data safe.

Remote Assistance: We offer quick and efficient remote assistance, minimising downtime. You don’t have to wait for a technician to arrive on-site; we can resolve issues remotely.

Training and Guidance: Our experts will provide you with training and guidance on using software and technology effectively, empowering you to make informed decisions.

Network Management: With multiple devices on your farm, network stability is essential. We ensure your network is secure and robust enough to meet your farm’s demands.

Email and Communication: Efficient communication is vital in farming. We set up and maintain email systems, ensuring seamless communication with suppliers, buyers, and colleagues.

24/7 Monitoring: Our services include 24/7 monitoring of your computer systems. This proactive approach allows us to detect potential issues before they disrupt your operations.

Cost Efficiency: Outsourcing IT support can save you money compared to hiring in-house IT staff. It allows you to focus on farming while we handle the technical aspects

39D IT support services
Service Features
100% UK based support
Local rate number
Unlimited Remote support
Onsite support

Contact Us Today for Reliable IT Support

Don’t let IT challenges hold your business back. Take advantage of our expert IT support services in Hereford, and experience the peace of mind that comes with knowing your technology is in capable hands. Whether you need immediate assistance or want to discuss long-term IT solutions, our team is ready to assist you.

Reach out to us today to schedule a consultation and let us help you navigate the ever-changing IT landscape, optimise your systems, and propel your business forward.

A smooth handover is crucial when transitioning to new IT services as it ensures a seamless transfer of knowledge, systems, and processes. It minimizes disruption to your business operations and maximizes efficiency during the transition period.
By prioritizing a comprehensive handover process, customers can expect the following benefits:Reduced Downtime: A well-executed handover minimizes downtime by ensuring that critical systems and applications are properly transferred and configured, allowing for a quick and efficient resumption of operations.Continuity of Service: The focus on handover ensures that the new IT service provider has a clear understanding of your unique requirements, ensuring that your business needs are seamlessly addressed and that service levels are maintained or improved.Knowledge Transfer: Through a structured handover process, the new IT service provider gains in-depth knowledge of your IT infrastructure, software applications, and specific business processes, enabling them to provide effective support tailored to your needs.Smooth Transition: A focus on handover helps to identify potential gaps, risks, or challenges early on. This allows for effective planning and mitigation strategies, resulting in a smoother transition and minimizing any negative impact on your business.Enhanced Collaboration: During the handover process, close collaboration between the outgoing and incoming IT service providers fosters effective knowledge sharing, ensuring that valuable insights and best practices are transferred smoothly.
To ensure a successful handover, consider the following:Clear Communication: Maintain open and transparent communication with both the outgoing and incoming IT service providers. Clearly communicate your expectations, requirements, and timelines to ensure a smooth transition.Documentation: Provide comprehensive documentation of your IT systems, infrastructure, and processes to the incoming IT service provider. This documentation should cover key aspects such as network configurations, software licenses, and operational procedures.Training and Knowledge Transfer: Facilitate training sessions and knowledge transfer meetings between the outgoing and incoming IT service providers to ensure a seamless transfer of expertise and understanding of your unique IT environment.Testing and Validation: Conduct thorough testing and validation of the transferred systems and processes to identify any issues or gaps before going live with the new IT services. This helps to mitigate risks and ensure a successful transition.Ongoing Support: Maintain open lines of communication with the new IT service provider post-handover to address any concerns, provide feedback, and ensure ongoing support for your IT needs.
A professional IT service provider can facilitate a smooth handover by:Assigning a Dedicated Project Manager: A dedicated project manager will oversee the handover process, ensuring clear communication, coordination, and adherence to timelines.Employing Experienced IT Professionals: Skilled IT professionals with expertise in handover processes can efficiently manage the transfer of systems and knowledge, ensuring a smooth transition.Following Best Practices: The IT service provider should have established best practices and standardized procedures for handover processes. This ensures consistency, efficiency, and quality in the transfer of services.Providing Ongoing Support: A reliable IT service provider will offer ongoing support during and after the handover process, ensuring a seamless transition and addressing any issues that may arise.
The duration of the handover process can vary depending on the complexity of the IT systems and the scope of the services being transferred. It is important to allocate sufficient time for thorough planning, knowledge transfer, testing, and validation. A well-executed handover process can range from a few weeks to a couple of months, ensuring a successful transition without compromising business continuity.
Working Hours
Main Help Desk Monday – Friday 8.00 – 5:00 pm
Emergency helpdesk team outside of main hours
365 Days a year support
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Our technical team love to get to know your business. We even try and translate our IT terms in to terms you can understand Call us on 01279 800 039

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